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Privacy Policy


At Locus Traxx Worldwide (“”Locus Traxx” or “we” or “our”), we recognize that our customers place a high value on privacy of their information, and we are committed to providing you a safe online environment to manage your fleet management needs. We at Locus Traxx want you to understand what kinds of information we collect on the Web site (the “Site”), and how your personal information may be used and shared as you use the logistics and support services (the “Services”) available on the Site. All of this is described in this Privacy Policy, along with your various choices in terms of how the Site treats your personal information. [This Privacy Policy is incorporated into and subject to the Terms of Use]. This Privacy Policy does not apply to any offline data collection or practices of Locus Traxx.

Summary Description of this Privacy Policy

  • We do not sell or rent your information to third parties (other than in the unlikely event of a corporate transaction involving a sale or disposition of our company).
  • If you provide us with your email address on the Site, you will receive marketing and/or service communications from Locus Traxx, but you may opt out of these communications at any time.
  • We strive to provide our users with control over use of their personal information, including ability to update their information as they desire.

This Policy is broken down into several Sections. You can follow the links below to a particular Section, or read the entire policy.

Table of Contents


As used in this Privacy Policy, “personal information” means information that may be used to identify a specific individual, or that is about an identifiable individual, including but not limited to name, email address, or phone number. “Aggregate information” refers to combined demographic information which has been derived from personal information but which cannot be reasonably used to identify any individual.

Information We Collect On the Site and How We Use It

We collect and use personal information in the specific ways listed below:

User Accounts

If you are customer of Locus Traxx who has received log-in instructions from Locus Traxx’s support team for use of the password-protected portion of the Site, you may use those instructions to log in. Upon log-in, you will be asked to register, following the prompts for name, company name, title, email address and phone number (hereafter, “Contact Information”). This Contact Information is used to communicate with you and to carry out actions you request on the Site, such as requests for support. Locus Traxx will also use your email address to send you promotional messages, product updates and other communications, unless you opt out of such emails. See below under “Choices and Opt-Out” to understand how you may control use of your Contact Information.

Workshop Registration

Users may register directly on the Site for Locus Traxx University workshops in order to receive specialized training in the functionality of the Locus Traxx systems and services. Those registering for these courses are required to provide their Contact Information, which is used to register for the workshops and to communicate with you about these and related offerings.

Information Requests and Feedback

The Site contains various user interfaces to allow visitors to the Site to request more information about our products and services, or to provide us feedback about them. Contact Information is requested in either case, along with information about your computing environment and/or industry, and details of your request or reported feedback. This information is used in order to allow us to respond to your requests, to better understand our customers’ needs or your specific issue, and to communicate with you about your request or feedback.


From time to time, surveys may appear on the Site, and in such case, we will collect Contact Information from the participants in the survey. This information will be used to administer the survey, to analyze its results and for other specific purposes which are disclosed at the time of collection. Survey responses will be aggregated and depersonalized before survey results are shared with any third parties.

Email Communications

Submission of your email address on the Site will result in your being added to our mailing list for purposes of product updates, promotional messages and other communications, until such time as you opt out. See below under “Choices and Opt-Out” to understand how you may control use of your Contact Information.

Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Site. We may track your movement within the Site, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the internet address from which you linked to our Site, the unique IP address of the computer you used to access our Site, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness of our Site, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use personal information we collect through web logs to send you targeted offers and other communications.


To help make sure you receive information that is relevant to you, our Site uses data “cookies.” We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. We use persistent cookies to differentiate visitors to our Site from registered users, to customize the content of certain sections of the Site and to enable us to track and enhance users’ experience on the Site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Cookies help us learn which areas of our Site are useful and which areas need improvement. We will not use cookies or other data capture mechanisms to collect any personally identifiable information about you. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the Site, but you may not be able to use certain features of the Site.

Web Beacons

Our web pages and emails may contain “web beacons.” Web beacons allow us to count users that have visited a web page or opened an email that contains a web beacon and collect other types of aggregate information. Using this information, we are able to measure the effectiveness of our advertising and how visitors use our Site. This allows us to learn what pages are most attractive to our visitors, which parts of our Site are the most interesting and what kind of offers our registered users like to see. Some of the web beacons that are in place on our Sites are used only by us, and other web beacons are from our service providers who use this data to assist us in analyzing how our Sites are used.

General Uses

We use your information in ways consistent with the reason for which you provide it to us, and also internally: to help us develop new products and services, to verify your identity, or to investigate or settle inquiries or disputes, and for other legally required or permissible purposes.

Choice and Opt-Out

Locus Traxx communicates with its customers by means of emails containing service-related messages and/or promotional information and materials. You can choose not to receive promotional and service messages from Locus Traxx in the future by either following the “unsubscribe” instructions located near the bottom of each email, or by emailing us at or sending postal mail to the following address:

Locus Solutions, LLC. 14924 Corporate Road South, Jupiter, Florida 33478

Please note, changes may not be effective immediately but will be made as provided under applicable law. Further, if you choose to opt out in order to avoid receipt of promotional emails, you may not receive service-related communications as a result of your opt-out.

Accessing Your Information

If you are a registered user of the Site, you can update your information at any time. To do this, just log in and update your personal information as needed. You may also contact us to correct or modify the information you provide through the Site. If for any reason you are concerned that the personal information you provided to us is not correct and you cannot change it by accessing your account, or should you wish to have your email address removed from our mailing list or contact information changed, please contact us at We will be happy to review, update or remove information as appropriate. We may still retain your information in our files however, to resolve disputes, enforce this Privacy Policy or our Terms and Conditions of Use, and due to technical and legal requirements and constraints related to the security, integrity and operation of our Site.

How We Share Your Information

We do not share your personal information collected on the Site with third parties without your permission, except as necessary or appropriate to (i) carry out the transaction, activity or request made by you on the Site, (ii) comply with any applicable law, court order or other judicial process, or (iii) enforce our agreements with you, or protect the rights, property or safety of us or third parties, or as otherwise required or permitted by law.

In the unlikely event of a corporate transaction such as a sale, merger or reorganization or of a bankruptcy or similar restructuring involving all or a portion of Locus Traxx, we reserve the right to disclose or transfer your personal information to the non-affiliated third party acquiring company(ies) and other third parties. In the event of such a sale or transfer, we will use reasonable efforts to direct the transferee(s) to use personal information you have provided through this Site in a manner that is consistent with this Privacy Policy.

We may collect and share aggregate website statistical information (such as downloads, survey results, traffic patterns or related information) with third parties.

Finally, we may hire contractors to provide certain services on our behalf, including information processing and storage, electronic marketing, or other services. These contractors are required to maintain the confidentiality of information they receive from us and are restricted from using the information for any purposes other than those authorized by us.

Children’s Privacy

The Site is not intended for or directed to persons less than 18 years of age. We do not knowingly solicit or collect personal information from children, and we do not knowingly market our services to children. If you are under 18 years of age, do not use the Site.

For Persons Outside the United States

You agree that by using the Site, your personal data will be transferred to Locus Traxx servers located in the United States in connection with the purposes stated in this Privacy Policy. You understand that the laws with respect to the protection of personal data in the United States may not be as stringent as those in your home jurisdiction and the Site may not comply with foreign law, so if you do not agree with this, please do not use the Site.


The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit sensitive information via our Sites, such as support requests, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser.

Other Sites

The Site may contain links and interactive functionality interacting with the websites of third parties. We are not responsible for and have no liability for the functionality, actions, inactions, privacy settings, privacy policies and content of any such website. Before enabling the sharing functions of the Site to communicate with any such website, we strongly recommend that you review and understand the privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by Locus Traxx of these third party websites.


Suggestions, materials or other intellectual property sent or transmitted to us via our Site, including all feedback, are governed by the separate terms applicable to such materials identified at the time of submission (if any). If no such terms are identified, all right, title and interest to all such materials and information shall belong to Locus Traxx. All such items shall be deemed to be non-confidential, and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

Acceptance of Privacy Policy and Legal Terms

By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not submit any personal information to us through our Site.

If you choose to visit the Site, your visit and any dispute over privacy are subject to this Privacy Policy and our Terms and Conditions of Use, including limitations on damages to the extent permitted by law, resolution of dispute procedures, and application of the law of the State of Florida.

Contacting Us

If you have any concerns about the privacy practices of the Site, please contact us at following address with a detailed description, and we will try to resolve it:

Locus Solutions, LLC. 14924 Corporate Road South, Jupiter, Florida 33478

Changes to Privacy Policy

Please check this Privacy Policy periodically to inform yourself of any changes. We reserve the right to modify this Privacy Policy at any time, so you should review it frequently. If we make material changes to this Privacy Policy, we will post such revised policy on our Site and notify you by email or otherwise as permitted by law.

Effective Date: Mar 1, 2009
© 2014 Locus Solutions, LLC. All rights reserved.