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Job Description - Information Technology Associate

Job ID5772
CompanyLocus Traxx Worldwide
LocationJupiter, FL 33478
IndustriesTransportation and Logistics. Transportation/Trucking/Railroad. Technology Management Consulting Services
Employment TypeFull-Time
CategoryInformation Technology

Locus Traxx helps monitor the location and safety of perishable and high value shipments in transit, we understand the importance of data. Whether it’s the temperature of produce driving down the road, the location of a potentially life-saving shipment of medicine, or the security of high value merchandise, we provide real-time, continuous information utilizing the latest technology, and delivery of alerts to your computer, tablet, or smartphone.  Today we are helping to shape the logistics industry with innovative services and new tools.

We’re looking for Information Technology Associate in our Jupiter, Florida headquarters.
IT Support Staff are critical to the company’s smooth operation. This person will help ensure computer hardware and software are up to date and functioning properly. The ideal candidate keeps up with technology, is a fast problem solver and enjoys interacting with end users.



  • Analyze, diagnose, test and resolve complex desktop end user problems
  • Design and architect desktop infrastructure using latest technologies
  • Design and maintain tools for remote support
  • Maintain precise and accurate accounting of IT inventory, licensing, service accounts and assets.
  • Execute, document and maintain standards for desktops and devices
  • Understanding of Active directory and Exchange and how it relates to the desktop design
  • Build out of images for desktops
  • Advanced knowledge of desktop security practices and applications
  • Advanced knowledge of virus protection technologies
  • Advanced knowledge of testing and deploying desktop applications using industry best practices
  • Supporting 1st level help desk
  • Experienced in enterprise wide desktop operating system upgrades i.e, Windows XP pro to Windows 7 pro
  • Knowledge of networking LAN/WAN connectivity and how it relates to desktop support
  • Knowledge of corporate WIFI solutions
  • 2nd and 3rd level experience supporting end users with corporate phone systems, Microsoft Office Suite, Printers and Devices
  • Supporting end user connectivity from home networks, hotel and outside office networks
  • Establish and maintain hardware and software vendor relationships
    Benefits include:
    Medical, Dental, & Vision Insurance
    ·         401(k) Savings Plan (matching up to 4%)
    ·         Direct Deposit
    ·         Employee Assistance Program
    ·         Flexible Benefits Plan
    ·         Flexible Spending Accounts
    ·         8 Paid Holidays
    ·         Vacation/Sick time

Job Requirements:

  • 2+ years IT/Desktop experience required
  • Attention to detail while meeting deadlines, and managing changing priorities
  • Excellent organization skills and ability to follow up and follow through are essential
  • Ability to be confidential with trusted information
  • Proven ability to work both independently, and as part of a comprehensive team
  • Related industry certifications a plus
  • Ability to bend and squat
  • Ability to lift 10lb +
  • Ability to climb and crawl

Click here to apply